Privacy Policy

Last updated: October 2026

This policy explains what happens to your information when you visit burnversus.garden, call the number on this website, or send a request through a form. Burnversus Septic ("we" or "us") wrote it in plain words. It is a general template and is not legal advice.

What We Collect From You

You may give us details yourself. That can be your name, phone number, email address and location. It can also be notes about your septic system, sewer line or plumbing trouble, shared when you call or fill in a form.

Some details arrive on their own as you browse. These include your IP address, the type of browser and device you use, the pages you open and when you visit. Calls to the number on this website may be tracked, and some may be recorded, to check quality and handle billing.

Why We Use It

We use your information to:

• Match you with an independent plumbing or septic provider who serves your area
• Send your request details to that provider so they can reach you
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the website and our service better
• Follow the law and guard against fraud or misuse

Who Receives It

Burnversus Septic is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners so they can get in touch. These are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking tools. We may release information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to ask to see, fix or delete your personal information, or to opt out of some sharing. To make a request, email contact@burnversus.garden. We may need to confirm who you are first.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is perfectly safe. We keep information only as long as we need it for the reasons above, or as the law requires.

Children

This website is not for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy? Email contact@burnversus.garden.